Terms and Conditions

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Effective Date: 30th September 2025

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Welcome to The U Collection. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

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1. Use of Our Services

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• Our website and services are provided for lawful purposes only.

• Guests agree to use our properties responsibly and in accordance with any house rules provided.

• Landlords agree to provide accurate property information and enter into a formal lease agreement before services commence.

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2. Booking and Payments

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• All bookings are subject to availability and confirmation.

• Payment must be made in accordance with the terms specified at the time of booking.

• Refunds, cancellations, and changes are subject to our Cancellation Policy, which will be provided during booking.

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3. Landlord Agreements

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• When leasing your property to The U Collection, a separate written agreement will govern the terms, including rent, duration, and responsibilities.

• Landlords are responsible for ensuring they have the right to lease the property to us and that it complies with all applicable laws and strata/body corporate rules.

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4. Guest Responsibilities

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Guests agree to:

• Respect the property, neighbors, and community.

• Abide by check-in/check-out times and house rules.

• Cover the cost of any damage, loss, or excessive cleaning caused during their stay.

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5. Liability

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• The U Collection is not liable for personal injury, theft, loss, or damage to personal property during a guest’s stay.

• Landlords remain responsible for maintaining the structural condition of their property unless otherwise agreed in writing.

• To the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding our website and services.

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6. Intellectual Property

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All content on this website—including logos, images, text, and design—remains the property of The U Collection and may not be copied, reproduced, or used without permission.

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7. Privacy

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Our collection and use of personal information is governed by our [Privacy Policy]. By using our services, you agree to our handling of data in accordance with that policy.

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8. Termination

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We reserve the right to terminate or suspend access to our website or services at any time, without notice, if these Terms are breached.

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9. Governing Law

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These Terms are governed by the laws of [Insert Jurisdiction e.g., Western Australia, Australia], and any disputes shall be resolved in the courts of that jurisdiction.

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10. Changes to These Terms

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We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the updated Terms.

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11. Contact Us

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If you have any questions about these Terms, please contact us at:

The U Collection
Email: fletcherurry@theucollection.com